Shipping Policy

Thank you for visiting and shopping at Madhappywear. The following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high-volume sales periods or new product drops, processing times may be slightly delayed. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options to meet your needs.

Domestic Shipping (United States):

Standard Shipping: 3-5 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1-2 business days (Orders must be placed before 12:00 PM EST)

International Shipping: We offer worldwide shipping. Delivery times for international orders vary depending on the destination country and the selected shipping method at checkout. Typically, international standard shipping takes 7-14 business days.

Delivery delays can occasionally occur due to carrier issues or weather conditions beyond our control.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. You can use this number to track the status of your delivery on the carrier’s website.

4. Customs, Duties, and Taxes

Madhappywear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, duties, etc.) are the sole responsibility of the customer. If you are ordering internationally, please check with your local customs office for more information on potential charges.

5. Damages and Lost Packages

We take great care in packaging your items. However, if your order arrives damaged, please contact us immediately so we can assist you in filing a claim with the shipment carrier. Please save all packaging materials and damaged goods before filing a claim.

If your tracking information shows that your package was delivered but you have not received it, please contact the carrier directly. If you need further assistance, reach out to us at support@madhappywear.com, and we will do our best to help locate your package.

6. Incorrect Shipping Addresses

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If you realize you have made an error, please contact us at support@madhappywear.com as soon as possible. If the order has not yet been processed, we will do our best to update the address.